Terms Of Sale

 

INTRODUCTION

These terms of use governs your purchases from, and your use of, the www.zecawatches.com website and forms a contract between you and Zecawatches. By making a purchase from, and using, this website you have agreed to these terms of use. Please make sure that you have read and understood these terms of use when using our site.

 

CONFIRMATION

Once we have received your order we will send an electronic confirmation to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.

 

PAYMENT

You may pay with either credit or debit cards. Zecawatches does not store any credit card numbers. 

 

PAYMENT BY CARD

Pay with your Visa, AMEX or MasterCard securely over the Internet. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. Zecawatches does not charge any extra costs for card payments. However, your bank may charge an additional fee depending on your card and bank. When paying by credit or debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, Zecawatches may automatically cancel your order.

 

PROMO CODES

Promo Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.

 

ORDERING

Orders made in another person's name without his consent, or otherwise will be reported to the authorities. Zecawatches holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Zecawatches to cancel the purchase and refund any amount paid in the best way. This can be performed at any time. 

Consumers have the right to return the order within 7 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. If consumers use their right to send back an order they should contact Zecawatches in order to get an address to send the goods to. Return shipping is paid by the consumer. If an item is damaged during transport, Zecawatches should be contacted within 7 days for information about compensation.

 

WARRANTY

Warranty term: Ten year from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, please use our contact form on the "contact us" page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue. Finally, write ‘reclaim of purchase’ as subject of the e-mail or letter.

Note that repair/replacements will be charged in the following cases, even during the warranty term.

- Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)

- Failure or damage caused by unjustifiable repair or modification

- Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake

- Esthetic changes that occur during normal wear and

tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the color on the wristband and the peeling of the plating)

- In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten

- If the warranty is not submitted along with the watch.

- Battery replacement will be charged even during the warranty term.

The case, dial, hands, crystal, watchband or other parts thereof may be replaced with substitutes if the originals are not available.

This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.

 

PERSONAL INFORMATION

When shopping with Zecawatches we will save some of your data to fulfill your purchase. Zecawatches treats all personal information confidential. You have the right to request access to your data and if there is anything wrong you can get it changed or removed. Zecawatches has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the watch. The pictures may differ depending on the color settings in

your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.

 

COMPLAINTS TERMS

It is important that you as a customer carefully check your goods / products when you receive your shipment in order to verify that the products are not damaged and correct. If your product is damaged in transport, whether the damage is visible or hidden, you must report this as soon as possible to the carrier. If you receive your item and see that it is damaged or does not match the one you ordered or, you shall also contact us within 7 days from receiving the product.

Any complaints shall be made to our customer service through our contact form on the contact page. Please supply the order number and the reason for complaint and we will get back to you shortly with instructions on how to return the item. Defective products returned to Zecawatches should be treated as if they were faultless. It is in all types of returns extremely important that the product is packaged in such a way that it cannot be damaged during transit. In the case that a returned product has no errors or faults. Zecawatches has the right to replace defective goods with goods of the same model. If the item has been discontinued, the customer will receive a full refund.            

 

INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by Zecawatches or its subsidiaries or licensors. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Zecawatches

 

The website may include user generated content from for example social media applications. Zecawatches does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you for suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.

 

RETENTION OF TITLE

All products remain in Zecawatches property until full payment is made.

 

FRAUD

All attempts at fraud reported to the authorities and Zecawatches reserves the right to cancel the purchase if any suspicion is raised. 

 

AMENDMENTS

Zecawatches may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Zecawatches. You should therefore periodically visit this page to review the then current terms to which you are bound.

 

These terms of use were updated 2017-04-17.